REFUND AND REPLACEMENT POLICY
NO REFUND IS AVAILABLE ON ANY PRODUCT. WE ONLY OFFER REPLACEMENT over defective product .For all products, the replacement policy provided on the product page shall prevail over the general returns policy. Replacement is only available if and only if the :
● Item received is physically damaged;
● Item received has missing parts or accessories;
● Item received is different from their description on the product detail page on eroot.online
● Item received is defective/does not work properly.
And also CUSTOMER IS REQUIRED TO SEND US INFO ABOUT THE PRODUCT NEED TO BE REPLACED INCLUDING ITS PHOTO, A VIDEO IN IT’S DAMAGED WORKING CONDITION AND DESCRIPTION OF WHY YOU NEED REPLACEMENT. WE OFFER REPLACEMENT FOR ALL PRODUCTS FOR ONE MONTH AND SIX MONTHS FOR THE PRODUCTS MANUFACTURED BY EROOT.
EROOT WARRANTY POLICY
This warranty policy applies to products sold by Eroot. During the warranty period, if a functional failure occurs upon normal usage, EROOT will provide free replacement according to the standard policy guidelines set by the company , i.e, if the product satisfies the condition for replacement .
DISCLAIMER OF REPRESENTATIONS AND WARRANTIES
You specifically acknowledge and agree that your use of this site shall be at your own risk and that this site is provided "As is", "As available" and "With all faults". Company, its officers, directors, employees, agents, disclaim all warranties, statutory, express or implied, including, but not limited to, any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Company, its officers, directors, employees, and agents make no representations or warranties about (I) the accuracy, completeness, or content of this site, (ii) the accuracy, completeness, or content of any sites linked (through hyperlinks, banner advertising or otherwise) to this site, and/or (iii) the services found at this site or any sites linked (through hyperlinks, banner advertising or otherwise) to this site, and company assumes no liability or responsibility for the same. In addition, you specifically acknowledge and agree that no oral or written information or advice provided by company, its officers, directors, employees, or agents, and third-party service providers will (I) constitute legal or financial advice or (ii) create a warranty of any kind with respect to this site or the services found at this site, and users should not rely on any such information or advice. The foregoing disclaimer of representations and warranties shall apply to the fullest extent permitted by law, and shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.